Learn why analyzing return reasons is key to reducing eCommerce returns, improving product quality, and boosting profits. Backsy makes it simple.
Back-to-School Rush: Time to Streamline Returns
Get ready for the back-to-school rush! Discover smart tips to streamline returns, boost customer satisfaction, and keep busy parents coming back.
Best Practices for Handling Holiday Returns
Struggling with post-holiday returns? Discover 5 proven strategies to manage holiday return chaos, reduce customer service overload, and build loyalty after the festive season.
Trending: ‘Bracketing’ Shopping Habits Are Changing the Game for Online Stores
Bracketing — the rising trend of ordering multiple sizes to try and returning the rest — is reshaping online shopping. Learn what it means and how to deal with it.
New Feature Spotlight: Automated Exchange Suggestions
Backsy’s new Automated Exchange Suggestions help you turn returns into retained revenue. Suggest the right size or product, reduce refunds, and increase exchange rate by up to 25%. Learn how to activate this smart feature in your dashboard.
EU Proposes New Rules for Online Returns: What Merchants Need to Know
The EU is drafting new rules requiring online retailers to show return-related carbon emissions and offer a minimum 30-day return period. Learn how this impacts your return strategy — and how Backsy helps you stay compliant.
Returns vs Exchanges: How to Choose the Right Option for Every Order
Discover when to offer returns or exchanges to boost customer satisfaction and reduce lost revenue. Learn smart tips and real examples from Backsy merchants.
Building Customer Loyalty Through Easy Returns
Make returns as easy as buying! Discover how an easy return policy can increase repeat purchases, boost customer trust, and turn refunds into loyalty with Backsy.
