Development

Online returns hit a record $743B in 2024, costing retailers profits and harming the environment. Discover why returns are rising and how brands like Backsy are turning this challenge into opportunity.

Discover how StyleHub cut return rate by 30% and doubled exchanges using Backsy — the return app that turns refunds into repeat customers.

Catch up with Week 1 of June 2025’s top e-commerce insights: FedEx drone trials, Shopify's integrations with Braze and Roblox, rising return rates, and actionable tips from Backsy.

Discover the latest trends shaping post-purchase experiences in 2025—from same-day delivery to personalized conversational tracking. Explore how SMEs can leverage these trends effortlessly with Backsy.

Your return portal is more than a utility. It’s a brand touchpoint—and with Backsy’s Branded Customization features, you can turn every exchange or return into a consistent, premium, and on-brand customer experience.

Every eCommerce brand knows the pain of processing a refund: revenue lost, customer satisfaction at risk, and inventory that may never resell. But what if you could recover that lost value—automatically?